Graduate Catalog
Policies, Procedures, Academic Programs
Graduate School Policies
MEDEX Overseas Evacuation Program

An overseas emergency evacuation program is available to faculty, staff, students and their families who travel overseas on university business. MEDEX provides emergency services outside your home country. Included are:

  • locating appropriate medical care
  • evaluation and close monitoring of treatment - management of emergency
  • medical evacuation and transport of mortal remains
  • coordination of direct claims payments to providers
  • verification of your insurance to facilitate hospital admission
  • continuous contact with family, physicians, and employer
  • assistance with interrupted travel plans resulting from an emergency situation
  • assistance replacing lost or stolen medications
  • emergency message transmittal services
  • emergency international transfer of funds
  • assistance in locating lost or stolen documents or passports
  • multilingual language services in emergency situations
  • coordination centers and phone numbers throughout the world

On Call International – A benefit of the Aetna Student Health Insurance plan

Students on the Student Health Insurance Plan through Aetna, which is offered to full-time students attending the university, have access to On Call International.  For questions regarding On Call International, please contact the Student Medical Insurance Office at (540) 231-6226 or email 

Students who are not enrolled in the VT student insurance plan may purchase MEDEX Travel assistance through Risk Management, phone: (540) 231-7439; e-mail: Students should purchase optional coverage prior to leaving the U.S.A. For more information or the link to the MEDEX application please visit the Risk Management website,